This may in a product that the phone is "safe" holds never happen. The situation was uncomfortable but also dangerous not only because of the mobile phone. Of course you can remedy the defect with a rubber ring. But it is also about confidence in the product - and was disappointed.
Furthermore:
+ The holder is attached quickly and easily
+ The phone fits nicely into
+ Angle well and uncomplicated adjustment
+ Rotary
- Mobile has a little too much play (you can easily fix by simple means)
- Spring mechanism (as mentioned) weak