CEO was outrageous, abusive and tried to insinuate something - NEVER AGAIN !!!

I can only strongly advise against the purchase TRASIA! Have in November a package of tea purchased as a gift and it came well packaged, in heilem state but with abgekratzem year of MHDs on the rear panel, s. Photo. Since this is a MHD Paid food and of course I did not know because of the incomplete MHDs whether it might run for years, I signed up with the seller in order to reclaim it and to exchange them for a perfect product. Thereupon, the general manager Mr. Greiling has reported personally TRASIA to impute to me the worst things of because I have the MHD itself away in order to get reimbursed the money and should kindly never order again with him !!! In addition, he also alluded outrageously to the delivery address (I have them sent for professional reasons to an acquaintance and the carton properly and originally closed her get !!!) what the formulation according sounded as have perhaps maliciously the MHD manipulated! So unprofessional, cheeky and impudent behavior of a manager I have ever experienced! What is the opposite of behavior customers. I have received a defective or faulty product and wanted this only for a faultless with MHD - as it should - trade and no more time Porto pay for it, because of errors in Trasia was. That was all. Then so angry abused and insulted by the ban ever to shop there again and to be showered with the worst insinuations, has not yet happened to me in my life. I can not recommend highly enough of bad experience of this mail order company.