very satisfied. I needed a quick solution to soften a too firm mattress (new, it is semi-firm latex) since because of my cervical spondylosis my nights were too painful. From the first night I felt a real comfort (latex mattresses can now "do" without that I had to worry about!). It does not remove the firmness and support of the mattress but softens the pressure points. By cons it is a pity that the manufacturer does not provide several different heights because my choice was 5cm if that had been possible. I also met the following quality / price ratio