The shoe is for my son, he has found a defect on the quick release at the 1st tightening on the beach. But as it has been for 4 weeks rehab on a North Frisian island, I can only now edit the complaint. As I have already talked with the supplier in advance, I'm excited about the settlement. For other suppliers - eg Landsend - a new delivery will be immediately upon notification of a defect caused and with the packaging material of the new delivery of the return shipment can be carried out. I think that's a reasonable settlement. I am very curious about her reaction.