I'm not disappointed with the look of this trio CP2853W / 38 PHILIPS: it perfectly matches what I expected, and it fits perfectly into the scenery! For cons, I am very disappointed with some points: * For a beautiful phone, they could possibly have been put white son (set black) * The speaker button is badly located (at the bottom left) and difficult to access communication: you have to go with both hands * No key lock (beware of children or grandchildren!) * It is not possible to edit a contact in the directory (you should delete it and start over!) * Not possible for the speed dial list (in typing only a key) * No voice time stamp for messages * Not display the number of messages received on the base (the handset should be consulted)