... Why is now any questions. Well, unfortunately I got sent a used machine. My predecessor had kindly even left some coffee powder for me in the equipment. But since I did not know if this is my brand, I have everything returned prefer. I'm already disappointed ziehmlich Amazon, obviously the returned goods are not checked. And the cost for the return I have also interpret ..... Unfortunately, I have awarded a point. However, this review is only for Amazon, in this case. So far I was always satisfied. But at some point it's always the first time ..... :-(