Defective product - seller who refuses receipt

Like many others, I have received a screen that does not.
After installation, the touch would not work for most part of time and that he was sending commands without being hit.
Vertical lines appear and touch nenregistrait no control.
The speaker comes with does not work with this screen. Dailleurs no other speaker does not work with this screen because several tests were performed with functional loudspeakers (the original too).

After the agreement of the seller, the screen was returned with tracking number and insurance, but the seller REFUSES to collect the package !!
The latter was returned home and since silence on the part of the seller.

Amazon, meanwhile, refused to do anything.