Defective Product 20

After a week of using the Furby not produce sound, and now he no longer light up at all. it does not this is a problem with the battery but a defective product and my little niece is inconsolable.
I got to deliver the item to me, enjoying the dad of my niece come to France to be able to bring him (in Canada-the shipping costs costing an arm). Today Amazon is still stumbling over his return policies, refusing any commercial gesture. Although they sell defective products they feel it is my mistake to have sent abroad and that it is up to me to pay for referrals (Canada-France and France-Canada for replacement .... which is more than the price of Furby currently on this site). Very nice gesture of goodwill from Amazon! Congratulations !!!!