As a user, I rely on, that things at the customer function smoothly. But there are construction sites, as is the worm in it from AZ. Well so here, too: after the hour installation (the manual is in my view to overloaded - why here is not limited to one key?) Was the part not be put into operation. In spite of correct information on the display "knob turn now" does not take the outside knob with the case. A call to Burg-Wächter (Another minus: no phone number on the manual, I had to provide information to call), the obligatory Computerfuzzi explains keyboard where you want, then the continued mandatory waiting for someone of flesh and blood, they said "yes you'll have to submit, which is then broken ". Clear that since there is no phone number on the package is - it is now the third part, which was assembled by me and every time there was an other surprise. I will no longer offer this product and tell my customers, you are to get here at a specialist company for burglar alarm systems an alternative. The price is sound - but if you think about it, that I actually can provide neither the customer nor Burgwächter invoiced awarded this hour, as well as arrival and departure, it is still too expensive given. Unfortunately, the customers have to "expensive" no desire and it is again to say the craftsmen: "I can give you something nice cheap (with the premise that the part does not work now or later) or they buy just a bit for three times the price and have peace of mind ...
SUPPLEMENTARY on "Castle Guardian": A client of mine has earned a DoorEGuard-peephole of an electric retailer, installed and the fourth time allowed to return due to faults this (malfunction by fogging of the lens due to temperature differences: Well love Burgwächter engineers, to outside there are also with us in the winter cold and with a difference of 30 degrees to the interior you should bring me much expected times ...) I for one will continue to offer my clients no products of this company more.
