Otherwise the product fro all satisfactory. (!) Good alone does not by the weight, the complicated retrieval of the product as well as the catastrophic carrying ergonomics of the seat with child (I am male and certainly not weak, but more than 5 minutes I can this seat not wearing with child - it is like a 10kg barbell at arms length)
2. The Familyfix but was recalled. Here the trouble begins:
a. There are no customer of Maxi-Cosi. No email address, no support hotline, no open communication. Reports abound on the Internet show that you will be fobbed off with a call at the company headquarters and referred exclusively to the Händer. Also for the recall has refused to give me any information by telephone.
b. I was with the station in two dealers. One knew nothing of the recall, the other has short shaken at the station and then said that everything was in order. Contrary to what is written in the call, (ii) is carried out (i) no verification, no marking of the base, (iii) no recording my contact details (Maxi Cosi is supposedly send an apology gift in the contact data, it was said in the call)
Result: zero customer service, arrogant occurrence of a market leader, catastrophic instruction of traders, marketing untested products (which are then called back). In addition, the Familyfix has different from the previous base in the current ADAC test only get a "good". Numerous other products from other manufacturers also - but at significantly lower prices with outstanding customer service.
Conclusion Total: If you are lucky, you are lucky with the product. But alas, it does not something, then you are lost. For a product in this price range and with a product which is to guarantee the security of their own child, the customer service is absolutely unforgivable. Therefore: not recommended. Our next seat will come from a different manufacturer.
