Familiar RT / Grovana quality

I got as a gift from a good friend of this model and it is now my fifth Revue Thommen clock. I had to watch about 4500 euros by the arm and in terms of haptic / processing my RTs do not hide behind these watches. Of course, the design of the example is a matter of taste, I like the silver Totis very good though, because my dream watch, a Lange & Söhne Double Split platinum, silver Totis has.

Time a word to the service of Revue Thommen / Grovana. Over time, I've had many a time by telephone / written contact with this company and I must say that the service is absolutely top.
Emails will be answered quickly and friendly, spare parts are shipped quickly and the prices are
more than OK.
In a spare part, there were 2 possible variants, so both variants me were part RT on display
sent and I was the right part aussuchen.Und that, although I'd never what at RT
had ordered. Of course, I also need to pay only the right Ersatzzeil. Other watches manufacturers are not so bureaucratic.