galley and smartphone dumbamazon

This phone would be perfect if it was a problem reported from another sony model: after only 2 months of use, Permanent vibrator unstoppable even by stopping the phone, and after reset. This phone is a gift, the return to Amazon becomes a real obstacle course to successfully do reship the right endroit.Et I understand that the exchange is not considered, it might be more of a hassle to the repair time
Following the saga: Amazon asks me to contact Sony for repair. Sony does not repair because the phone is "not sold in France" (sic ...) Long live globalization
Maybe he should avoid both Sony and Amazon, with staff on call center is anything but amiable, more ...