Ultimately a matter of principle ...

Use a cleansing milk or a similar skin cleaning products will eventually always end in a fundamental discussion. My personal, admittedly an insignificant, opinion: Normally, warm, low-cost water will do just fine. For heavier impurities of the skin or intense makeup use a cleansing milk, however, can certainly be useful ... it remains: Try - and the result will show it.
Below my experience with the "Florena Cleansing Milk":
[+] The cleaning effect, especially with something greasy or with makeup residues PROVIDED skin, is quite noticeable and also visible
[+] The cleansing milk provides a refreshing and soothing skin
[+] The emulsion pulls in a timely manner virtually without residue into the skin
[+] I feel the scent as quite pleasant, subtle and fresh
[+] So far I have not noticed any skin intolerances
[+] The cleansing milk is easy to dose
[+] Good price / performance ratio
My conclusion: Only pluses and still 'only' 4 stars? For me, no contradiction. 4 stars means: "I like it". In daily use me enough hot water for skin care completely out ... in certain situations I use a cleansing milk - and then can "Florena cleansing milk with water lily & ..." quite convincing that.
[R. Buses]