I read the first volume of emotional intelligence and had already found the writing a bit messy. I found the same thing but worse in this second part. Although the book is structured into chapters (13), it seems that the author addresses more or less the same ideas throughout the book without they are never structured. So, we get lost in ideas and "advice" to develop our emotional intelligence. He even seemed to some passages that the author contradicted what he had said earlier ... This book is not at all palatable to read, I could not finish it. Too bad because this is a subject that deserves more ...