Only the anti-scale function is not working. After just over two years began when steam output water escape from the iron. Also were small Kalkbrocken to find the holes in the bottom of the iron. The unit has always been done (16 ° dH with us) only with clean tap water and "decalcified" after notification of the instrument according to the instructions.
The hotline of Tefal advised us to thoroughly rinse the device to fill water into the opening of Kalkstabes, shake vigorously and empty it again. The whole repeated several times. If that does not help, we should send it there. In the action Although Kalkbrocken came out, but it has helped for more than 2 Ironing operations, then the drops started again.
Water instead of steam is always a sign that the water is not hot enough, which is usually always caused by lime deposits on the heating element. We have the equipment now only times with vinegar decalcified (water and vinegar into the tank, hold iron out the window and give steam). The Repeat several times and in between always wait a bit so that the vinegar
can act. We have the whole 6 - done 8 times. The result was a lot of Kalkbrocken at the holes of the iron and a steaming without water droplets. Hopefully it stays that way. We will
Now regularly descale iron with vinegar.