In this case, it is to write me as reviewer's muffle a personal concern your own review. I used to before the same slippers, and was very surprised when I found them on Amazon. So were equal to 2 Paar Gr. 35 ordered, and delivered promptly. It has crept a little mistake in a couple was accidentally a shoe size. 37 case. Can happen even once. Immediately I contacted the company via email Brubaker, who has also written to me immediately that they will send me a new pair, and I could keep the unlikely pair. Within days, the shoes were there, and now I'm still a spare shoe size. 35 (mutually acceptable). Now that is customer service !!! A perfect slipper for professing Barefoot runners in the cold season for me .... a successful mix between house socks and slippers. The size is also my actual size ... and feet have it nice and warm. Price / performance ratio, I find superr