Usually there are only unhappy customers who post, me it's different I'm happy with this product, in fact, I received it in March 2014, installed at the wake he walks nickel for 5 months and then fuiter starts at the head. I contact the seller, he said that it is a defect on a small percentage that invites me to send back the defective shower, something I do, and you figure today I received a replacement every nine of the shower! thank you for the professionalism and responsiveness.