..I have that wand gave my son. Visually great, Qualiät not unfortunately keeps what you expect at the price. The wand was from the beginning a loose connection. Should he attack, he stayed out, he lay quietly, without which one touched him, he turned on itself, so that the batteries were empty in no time. I have complained about him, unfortunately he was but with the note he sent back would be fully functional. For me, therefore, both the quality as well as the customer service disappointing.