If you want to criticize something, then the following two points:
1.) For our taste, it should taste like cocoa more quiet! Whether dissolved in water or milk, it tastes very, very discreet. But this is also a matter of taste and we just give a few extra spoons cocoa to :-)
2.) The Powder does not dissolve by stirring. It must necessarily have a stand mixer / shaker, etc. dissolved in water or in milk. Maybe you get this part of the manufacturer nor optimized :-)