The package arrived on time I am thrilled with the product. After a few minutes the device is heated and the winder ready for use. I have very long strong hair (to the waist) and have rolled all the hair in a short time on the curlers. Keep super using the supplied brackets. After about 20 minutes I can take out the curlers and again had beautiful curls, as I have yet to get with any other product. They are also ideal to style in the morning when you have little time. Unique buy recommendation