In my experience, you should note the following:
1) Contrary to the descriptions in the network, the device has very probably a cup warmer, one can also turn on and off.
2) The so-called individual adjustment of the coffee maker for 6 people only means that you have 6 different choices (see key), these individually programmed and also can store (ie. Each 1x Espresso od short long, Cappuccino, Caffe od bar. - macchiato and milk)
3) Who does not use hard water, has only max. Descale 2x annually.
4) In order to avoid the sprinkling of the machine at the rinses, one should while simply assume a larger cup!
5) The most important thing is the weekly cleaning of the brew group with lukewarm water!
6) Dishwasher are actually all parts, except the brew group!
This fully automatic machine is an ingenious innovation of the "old" Incanto S-Class - de luxe, but unfortunately (still) a little too expensive. This machine I had nearly 10 years. In regular, problematic use
The worst thing you can do to such a fully automatic, is too rare him and then also to use with the wrong coffee, or not to clean it regularly.
This "coffee" can do almost anything and that too much better than others .......