Anna Sam wrote a very amusing little book that reads very quickly. It includes the experience and some scenes remind you of something even as a client. Rude people, rude, or dismissive, unfortunately we encounter everywhere. And hostess fund does not have to bear the bad mood or the rudeness of some and yet ... So that's the minimum meet its "hello". And even why not? to wish him "good luck" on busy days (since we often find all at the same time with our full trucks). Anna Sam barely caricature. Since we know that this is not an easy job, so just a little courtesy and respect, it costs nothing. When I bought the book, the cashier had a half-smile which I replied, casually, semi-accomplice for a few seconds ...
