I have also obtained a device which is equipped with a suspect slip clutch. When cutting the chain stopped, even though the engine was running. At times, the chain was not even without contact with the wood. Saw I wanted pinewood in diameter of 8-12 cm. Since it has been answered in another negative review from the service that you want to turn to the Service for a replacement I was doing this. It was me called a time window of 1-3 days in which the saw should be picked up. I waited a week, not a parcel arrived, nor was a note in the mailbox that an attempt was made to pick up the machine. A closer appointment would certainly also can call, limited to one day at least. Also I was pointed in almost any email service that I would have to wear 17.60 plus additional expenses, the unit should be rausstellen be non-defective. That one is suggesting the clients it clearly, but I have understood this right the first time. I have several tools the company Einhell, they are if they funktinieren very good for home use, a pity that there were problems with the device.