Shipping and delivery was excellent. Prima I find that everything can be neatly accommodated in the storage box. I bought because of the good reviews the unit. It's my first manicure / pedicure device so I have no comparison. Did it tried the same and was initially pleased with the result. Had the device occurred about 6 weeks in use than the lack. The device is no longer reliable, sometimes it works, sometimes it does not run. Had unfortunately send back.