Does your apartment to this coffee?

The question may sound a bit strange, but Philips has to clear ideas: The use of coffee requires that the socket is no further away than 50 cm from the coffee machine and there is also the right of it. The included power cord provides, exactly in front: it is 50cm long and bent to the right. The outlet is on the left, you have to tie the cord. In this case, the socket must even closer to the machine be (s. Photo), and you risk that it will eventually crumble. Alternatively you can also go to the hardware store and buy a cable. We did that.

The question is why Philips with such an expensive machine saves to an article which Philips will cost no more than a few cents. But read your many critical reports on a virtually non-existent service, then you know soon: here is saved at the expense of customers. There seem to matter that the first impression after purchase flows immediately in trouble Philips. Therefore, only 1 star.

The machine itself: a great Saeco machine! It is easy to operate and makes an excellent coffee. Frothed milk (with 1.5% milk) and crema are excellent, the individual settings very well.

One can only hope that it is as our old Royal Cappuccino Saeco many years stable and error free. We do not want to have to deal with the customer service of Philips.