In addition, the machine is rarely used
After 10 months and approx 1 hour running time, the machine is now without function.
Earlier was the speed control is not stable.
Contact with Amazon, but unfortunately this was a Marketplace purchase. Otherwise Amazon would have to be withdrawn
Amazon has then written an email to the seller "professional group", there came the following reply!
as indicated on the sale in our terms and conditions, we sell our products with a warranty of 24 months.
A guarantee does not exist.
The legislature provides for the following regulation before in a warranty claim:
Kick the shortage within the first 6 months, the seller is obliged to provide free replacement. If he can prove that they have delivered a faultless goods, this obligation does not exist.
We generally do in the first 6 months free replacement.
After 6 months occurs loud legislature introduced a burden of proof. A replacement must be paid from that date only upon proof that the goods were already defective at the time of delivery.
In this context, we ask for the evidence that the goods were already defective at the time of acquisition, so that we can make compensation.
Until receipt of the proof, we have to reject a replacement unfortunately.
This is awesome
I'll dispose of the machine now professionally and never refer again technical devices via Marketplace Sellers
Only directly through Amazon. You can eat there even after 18 months even if the unit fails again his money!