This unit was this year my Weihnnachtsgeschenk. To myself. I have flirted with the Dolce Gusto system for quite some time, but the devices were too big for me (and for my kitchen) The Piccolo is just right. Water must also be replenished after 2 cups though that does not matter to me. The operation is very easy. As a big fan of leak Erreien as latte macchiato or cappuccino I am especially delighted by the hot chocolate (type Chococino).