For me it was the first order I was doing on Amazon. Motivated by my daughter aged 13, who had all the good arguments to take me to buy, I admit I was surprised by the great price, product quality and the service provided by Amazon, online tracking, respect of delivery (the product had to arrive several weeks and within days he was there). Congratulations to Amazon because nowadays, I think the correct and impeccable service is a major asset deal with this competitiveness produced by internet! As for the product I find it very very good and solid for use suitable for teens, as I feared given the small price offered, but not at all!