I had the old model 15 years old !!! and still alive but for the look of my kitchen I decided to buy the new model. I am disappointed because much slower than the old. The filament resistors have little power so you have to wait for its grilled or thawed bread! In addition, the heater is uneven from one side over the other, result: warm bread and grilled on one side and warm and soft on the other. No top !!