I was a fan ...

she looks great. Also makes great photos. Well my camera took great photos. Up to a day in January. pretty much exactly 1 year after I bought you here for sale. Well ... LENS ERROR ... and the skiing on the mountain ... How do you get such a camera with NEM objective that no longer enters "healing" home?
Somehow I made it and also opened a franchised dealer in the home and delivered the camera there. Since it is well known that Canon has an objective problem, I thought everything will be fine. Think again, because Sandspuren guarantee will be refused. But how does the sand skiing in the camera. Have I then turned to the Canon Support. This, however, has taken the result of retail dealer and accepted nothing and also not offered grace. Assuming so to with its customers. Sand can be caused by storing the camera in your pocket without a protective case, according to the authorized dealer know ... My camera is one way, to the affected serial numbers.
What I do not completely understand why such a strategy is driven by Canon. The camera was not exactly a cheap camera. And if it is known that Objekttivfehler are not uncommon in this product, then you have to react but different.
Under these circumstances seems to me no more into Haus.Schade Canon, because when she has photographed, they had 4 to 5 stars from me.
I hope Canon reads someone and makes time on customer service ideas.

ADDENDUM:

I got the little one again. Repair and warranty. Had she once again returned to the shop where I bought it. this led them on to Canon and it was repaired without difficulty. for thanks. Now you have to ask, of course, what the company wanted to achieve with the March sand damage. I hope it keeps longer now. Because otherwise she has from me 4 stars.