The player came in the original packaging undamaged with us. The outer appearance liked my two children and also the operation prepares them both no problem. However turned out after about 6 weeks of operation in the children a phenomenon one: If a CD is to be changed, the laser pick-up does not always moves to the end position. Thereby, the device does not recognize the new CD and you can not play. If the laser reading head is pushed manually to the end position, then the CD will be detected and played. What I liked the control buttons. The volume control and the on-off switches are large enough to find these in the dark and to operate without problems.