This is the second Kärcher steam cleaner I buy. Indeed the first passed away after three years of good and loyal service, because I had not descaled (big mistake). So I decided to use the same model because of its price (more Kärcher reimburses 20 euros until January 2015) and fear of being disappointed by another brand. This cleaner is very effective for my part, what I like most is the small brush that I use in every nook and corner (sink, sink, tub, along, toilet, etc.). What I like least is the fact of not being able to wind the wire.