Writing No personal contact with a seller, Abwickllung

The shipping was prompt at a reasonable price, procedure correctly, quickly, reliably. Perhaps an exact additional info would have been favorable. It was offered an even leisltungsfähigerer battery, but I was not sure if the charger would have been suitable. General: you can never have too much Infrmationen. Experience shows that problems emerge untold repeatedly just for computers. It is aware that it is not easy to respond to the many problems. In this case, which is largely irrelevant. For example, when I order a notebook, I would like to see very detailed information. How do I know for example if the backup battery is easily replaceable if drivers for Win 7 are available, because I did not want to bother with Win 8 (Why is not alternative offered a different, better operating system; why should I the extra charge for a failed system shell?). For my class notebook I had to pay 300 more to adapt it to my wishes. The Obtain drivers took a few days, the drivers for wireless was not available in current version ... The problems that I as a veteran have undergone are due in large part to a lack of customer responsiveness. However: what a satisfaction that I essentially everything has been successful! I submit no criticism, only insight into my experience. Regards, K.