Upon receipt of my order she was my surprise to see that the metal housing of the drive was dislocated and twisted at the back of the drive (can not insert it in the case of housing), more and shaking a part was walking inside the reader! It has necessarily been sent to the state the package is not damaged. A simple visual check was enough to see that the product is unsaleable, why send me? However being blocked for the Windows installation, I still try to use the player: it works. Is not at all motivated to embarrass me with a reference procedure for 18 euros drive, I try to fix it by removing the I managed to untwist the metal casing of the drive and the correct order remboiter can be housed in the PC box (by shaking the room that still walk inside). It's a shame to send a product presented as new in this state.