WMF 10 since 7.2010 in use, WMF Service flawed

WMF 10 since 7.2010 in use, WMF Service flawed

WMF 10 coffee pad machine 400,100,001 (household goods)
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Customer Review

In our office the WMF 10 is in operation since July last year, about 15 pads a day are consumed.
1. defect milk foam unit consisting of tube and sleeve / wrench we wanted to exchange. WMF Customer Service call very friendly order processing, delivery to date none, time to 3 weeks now demand for 14 days: At the moment spare parts are not available! In China no chaos is apparently still supply shortage.
2. Defect: mixer in the milk foam unit broken (tee made of rubber), customer service, very nice, delivery within 3 days, bill came before the goods.

Otherwise good function only espresso bit thin.

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