Disappointed like many others

Disappointed like many others

TomTom GO LIVE 1005 navigation system (13 cm (5 inches) Fluid Touch screen, HD Traffic, Google, Bluetooth, Park Assist, Europe 45) (Electronics)
Buy at Amazon.com

Customer Review

Six weeks, the unit has worked flawlessly (except for the small speech impediment "turn"), also has the HD Traffic service is working properly. But then I made the mistake, perform an online update. This procedure is easy to perform even for inexperienced users in the IT sector and it is also suggested by a corresponding software installation, regularly carry out an update.

Well, that was the end of my working TomTom was 1005. From the functioning machine, a constantly neubootendes shambles with all the symptoms that can be read in other reviews here. All other attempts were not put back into operation the unit. Maybe I should mention that I as a Dipl.-Ing. Telecommunications'm not inexperienced in the field of BIOS and firmware updates. Accordingly, I am disappointed and can not believe how lightly it happen TomTom to lose customers.

The refund of the purchase price of Amazon was very quick, great praise for this for this very customer-oriented action. Amazon would have been under no obligation to refund. All the more important to stress the positive environment of many other less customer-friendly dealer this behavior.

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