totale.L'appareil disappointment was a piece of enamel intérieur.De more and what is g ^ ing, no user manual in French except the cooking vapeur.Je do not know what the buttons match. .l'allemand, I do not understand especially lecture.Après different calls to Samsung services, dismal reception, it's a real frenzy. I have no bill, and therefore no "guarantee" What can you do? Truly it is a "total disappointment" .Please to consider my request.