Disappointment of the order. Pay attention at the time of receipt of the package

After ordering a NEW product - NEW as indicated on the invoice, I received a phone that had already been used, certainly in good condition, but with already created an account and photos and contacts, and email address and any on behalf of another person.
I am terribly disappointed with my Amazon order.

For a Christmas gift, I was ridiculed

That's why I put that note.