With its "look", its thermal carafe, aroma selector, I was immediately captivated. Despite its high price, I acquired him in January 2011. In March, one morning, the machine goes down (It can happen !!!). Small phone call to Melitta France (welcome and no problem), in just over a week, a new machine is delivered me. In May, one morning, the new machine breaks down (twice with the same device, it can also happen, but it begins to be suspect). Re-quick phone call to Melitta France and re - without coffee for ten days. But Melitta book me no problem a 3rd machine. In September (these days to be exact), one morning, no coffee. The new new machine broke down (apparently the same failure as the first 2 coffee makers, the light is on, but coffee does not pass). They may say: "never two without three," it starts to do much: 3 coffeepots down in 9 months. Of two things, either that material is not made to last (it has never worked more than 3 months in a row) or I cursed the Gods !!!