I had to cancel the cleaning already after 2 months because the required special toothpaste (also in Nature Version) resulted in torn mouth with me.
The Facts:
1. ZDF WiSo has compared 4 toothbrushes (including Emmi-Dent) and Emmi-Dent had by far the worst cleaning results. See for yourself: [...]
Granted, the WiSo test is somewhat unscientific, but what scientific proof of efficacy can Emmi AG for please submit except supposedly satisfied customers?
2. Both in response to the WiSo test as well as the poor cleaning results with my partner claimed the Emmi AG every time that in the actual brush probably a defect must have been present. That may be, but
Firstly, their quality control seems to be not very good, because the defects affect many customers.
Secondly, and more importantly, the customer notices from the defect only if tooth damage is caused! Hear the ultrasound and you can feel not, which is also so in the manual. The soft vibration of the brush has no cleaning effect. Whether the ultrasound is active, the user is supposed to see the green LED, at least in our case, the LED was on, the ultrasound obviously defective. In WiSo probably because a failed LED would have noticed the testers.
You can rest assured that your brush really just cleaned with ultrasonic So never. Maybe she has a loose connection or it is completely defective. The result can be seen until the next visit to the dentist!
The company Emmi AG reacts very slowly to customer complaints and is accommodating in any way. While eg be taken at Phillips as part of the 3-year warranty on Sonicare toothbrushes Return postage by Phillips, the Emmi-dent customer is responsible for the shipping costs of its defective toothbrush. Not to mention the problem that you notice immediately after all at Oral B and Phillips, when the brush is broken at EMI dent not, because you can not perceive the ultrasound.