As a preamble, I have the 1.1 firmware while the last (cf. strong site) is 2.2. It is possible that the problems I will describe come from there. I contacted for this strong upgrade firmware and they sent me on the seller (amazon)! Note that it is wrong and misleading to say that this device has satellite software update (OTA). It does not work since January 2014 (ref: specialized satellite sites). I recommend amazon blacken this mention on the box. I come to the point. A record "once" runs problem with a hard drive (some have obvious problems with USB, the device has nothing to do!). Some moaners note that it is quite possible to read the records that are not encrypted but in a rare format. Impossible, to carry out against "daily" recordings. This only works once, the date is not updated. Still problem to record 2 programs according to 5 minutes. The second is not done. These problems are serious and exasperating. I would like an amazon response to a resolution process. Furthermore, the device is really excellent. Installation very simple and fast. Excellent images. Very suitable ergonomics.