I thought at least. :-)
By chance I found out a few days ago that the insurance
should not apply to mobile phones from the Warehouse Deals from which my phone came because Warehouse phones are not considered as new phones.
For me was Amazon = Amazon, since I had not thought about it. My Mistake.
An inquiry with Ergo revealed then: insurance is nich for warehouse items.
When I asked without much hope, the order had been since at least 4 months, after a cancellation, this has been accepted without hesitation, to my surprise.
But there 5 stars from me.