Have the jojoba oil used for homemade lip balm. Hat can be processed super. Naissance (British company) is building its market in Germany, so there was not any article in Germany in stock and I had to send something from England. This went exceptionally fix. A Riesenlob the multilingual support !!! Had a question about a split consignment and a friendly British helped me on the phone in German super. That's what I call customer service! Each time love to go back!