Fridge ok, but bad execution

Refrigerator with Prime ordered promptly delivered a day later .. Oo Well. Then transport damage and the Odyssey bebeginnt. Ama. of dispatch is not competent according to Hotline and emailed a phone number from Severin. Ok, "grumble, grumble," thank you for the service. Then Severin mediation lady at Fon. "Ne ne." She says -. She's not responsible for and gives me a phone number of customer service. "Aha" grumble, grumble "Well that's what I ..sage. Then the next Lady of customer service. Meanwhile 35 Minunten new phone acquaintances have passed ... Ne ne says the lady from the customer service then after I told my story to me .Etwas piqued She hissed, "No you" just "customer service." Short term I was not eligible for inclusion as the rhythmic popping my forehead claimed on the edge of his desk my full attention. When my inner tension now discharged something I said ... Oh. .Kundendienst only .. well because you can not be helped, but you said - you have, of course, the appropriate ... I just PHONE NUMBER.: oh ... is not true determining factor She explained: Severin've with (Naaaa?)!. . spare parts nothing to do I wonder: Ne who since then:? She called the company:. Protec or so and this would indeed be the right partner for me Oh fine ..... An expensive 0180 number I said goodbye with barren. Greeting and fathomed my Einkaufserlebnins at Amazon ... Ok ..Wartezeit ... loop ... wait. ....... ....... Loop Aha: A man. Said story ... I just wanted so ne plastic drawer nem fridge because that was totally broken ..... "Hmmm" - so the staff ... that's not so easy (I just thought how well his view simply classified would, after the theater so far). I replied, quite playing naiv..wieso ... Well that certainly takes 8-10 weeks ... In the meantime, my wife had the part found in local media market and the handset to market locally on OhrIch do not know if you know this, this triumphant lächelde face of a woman, the rhythmic the pen with the vferkehrten side knocking on the desk. You played your best tennis and the customer service man laughed and said ... get past them and take the part with ..we claim the at Severin ... Since I was Platt ..I unsuccessful after 60 minutes Telesales the upper subclass .. 2 minutes and then we bought the refrigerator not even there. What can I say ...