Function: very good / Design: Satisfactory

I was strong on the doubts as to whether I should take the DL500A due to the bad reviews at all. I was capable of finding a CTI, analog phone; apparently there are not as many alternatives, therefore the DL500. The more surprised I was that it works well and many of the problems with me not occur. Immediately after installation, by the way completely simply ran (power supply, telephone line and connect the router, that's all), the phone has performed a firmware update. I suspect that will eliminate many of the problems with the latest firmware. Using the shipped software QuickSync CTI is possible and it works fine. In addition, contacts can be synchronized from the PC and various settings. About a web interface system settings can be made on the phone. The connection via LAN ran completely automatically with me.

Operating the device all in all OK, the menu structure sometimes a bit confusing. I would like to highlight the positive nor the Bluetooth interface, coupling of mobile phones, headsets, etc. are about simple to manufacture. A DECT phone I could also combine without problems. The voice quality is very good. I can / do not want to use all the available functions, why emails are to be routed to a telephone escapes me. However, there are a few very useful gimmicks.

The disadvantage I find the glossy finish, as others have also confirmed one sees every fingerprint. In addition, the device is fairly easy, by gently pulling the handset cable is slipping on the table. The disadvantage I find that the software will not automatically run at start connecting the phone and in the "telephony mode" (for CTI necessary) may change. So just a few clicks are always necessary.

Conclusion: decent CTI enabled device with many interfaces and with a few design and software weaknesses: 4 stars.