Garatiefall. Camera sets out!

In January my camera 2013wurde delivered. In November 2013, it made difficulties. It sets out suddenly when you press the zoom, or if you want to transfer images to your computer. I have to open the case and make a reset. Then she runs again until the next dropouts. Make the time underwater, when the most beautiful fish swim past!

Here it comes: I strive for more than a month to reach a settlement guarantee. I think I have no chance!
Amazon has probably led to my Dolfin on, but of stretching I get no response. Neither Amazon nor directly to my mail at Dolfin. Apparently I had not reached my email. Strange, because I get other daily mail!
In January my camera 2013wurde delivered. In November 2013, it made difficulties. It sets out suddenly When you press the zoom, or if you want to transfer pictures to the computer. I have to open the case and make a reset. Then she runs again until the next dropout. Make the time underwater, When the most beautiful fish swim by!

Here it comes: I am trying for over a month to reach a settlement guarantee. I think I have no chance!
Amazon has probably led to my Dolfin on, but of stretch I get no answer. Neither Amazon nor directly to my mail at Dolfin. Supposedly I would not be reached on my email. Strange, Because I get daily other mails!