Good product, catastrophic activation

I have Photoshop Lightroom since version 2 as a RAW editor and library management in action. I use the program for scanning as well as RAWs different digital cameras. The library administration has proven itself in large image collections> 20,000, the editing and other functions cover a wide spectrum and are more than adequate for normal optimization tasks. So much clear 5 points.

Here came the activation authorization code in version 5 for frustrating morning filled odyssey through various websites of the Adobe support. Obviously, the English-language sites, where you end up sound by default, not designed on the concept of authorization numbers, as it turns in circles. Only the search for "Portal for customer support from Adobe" (Note of reviewers) gave me the German version of the support portal and the corresponding functions.

This is unacceptable for a professional product !!! Therefore, I regret despite the good per se product deduct two points