In July I ordered this hat for my friend. Today (early September) I have finally received. Three weeks after ordering, I asked via e-mail to the dealer where the product remains. The money had been debited. The merchant replied that the goods had been delivered and gave me a recipient name, which I have never heard before. I asked, who should it be and why I had not been as otherwise notified by a message in the mailbox. It was no answer. I asked again and again and asked at least to reimbursement of the sum. Last week I wrote a mail again, what now unless. Today I received a reply that I was informed but often enough that I have been in the weeks and could pick Paketshop the goods. Aha. Thank normani