I bought two bracelets as reminders for a student exchange. Immediately after the purchase, I was contacted very nice and was able to tell my wishes. Because of the non fellow art on my side I have sent several mails, thus could arrive everything right (accent a French name, sun, clover etc). Each mail was answered promptly super friendly and accommodating. Then came very quickly the bracelets and they are not only equipped with all the accessories such as gift bags, gift bags and lovingly decorated stickers for selecting, but also look in the matte features the engraving plates of very high quality. My wishes were implemented 1 to 1 and I am with the price-performance ratio more than satisfied, Thank you very much!