Pure relative to the optics, is the Klarstein "Queensbridge" an eye-catcher. Shapely, elegant and a real splash of color in even the most sterile kitchen environment. 2,5 liter capacity ensure sufficient water supply, a mechanical folding mechanism makes fine in conjunction with the "Flötenauslass" sitting upper plastic cover and is easily removed by brute force upward. So far everything well, but unfortunately only at the time of first contact with the inner workings.
I do not know if the Kettles simply superimposed, the coating miserable and / or "my" teakettle was a one-time mistake on the downwardly open Richter scale, but the applied paint inside is covered with rust stains, cracked, broken and flawed. Even the smell of an indicator of rust, a test with a paper towel and confirmed the impression brown paper moves immediately in the garbage.
What remains? First, the possibility of contacting the manufacturer. The settlement of a complaint sheds light on the seriousness of a company and in this respect I can only describe as very good support. An apology following the immediate exchange of the product, coupled with a request to dispose of the faulty kettle immediately. Good, because it will certainly not fail, because this Queensbridge like in the future play a pitiable decoration task in kitchen shelf, as something unusual flower pot on our deck vying for attention, or simply make their way to the recycling center, but he is never its envisaged role as hot water maker perceive with idyllic sound.
New game, new luck - to Klarstein brings back the tea-rule? Unfortunately, only in part, because the second offshoot of Queensbridge, the inner coating is not completely free of errors, omitted but fortunately for rust, ie it can be found, although errors in the finish, but (still) do not lead to deterioration of the flute boiler. How does this affect the future with respect to moisture in the interior of the tea kettle, I can only guess. Currently at least tasted the cup of tea, to calm the nerves of all involved is recommended, if necessary, the green variety.
Conclusion: be it from me to crush the product without reason. Clearly, the first attempt was a total failure, the tea simply unpalatable and unacceptable health. But mistakes are there to be eliminated and the Klarstein Queensbridge gets the second attempt at least partially the curve. Nevertheless, it remains a somewhat bad aftertaste and the obvious fact that in addition to a successful appearance, the build quality of the flute boiler, at least in some areas, could be improved. For this reason, well-meaning, associated with the hope to improve the overall product value, three stars.
